Technical Pre Sales Engineer – Austin, Texas

Technical Pre Sales Engineer – Austin, Texas

Texas / Hybrid / Remote

$93,750 per year + benefits

You will work closely with our clients customers, during both the initial sales process and for ongoing professional services projects. You will clearly define the scope of each engagement, for a smooth transition from the sales team to the delivery team. We are looking for someone who is willing to learn by also onboarding and offering technical support to customers during the scale up phase in the US.

You will also

• Confidently engage with customers to understand their requirements
• Set up and deliver bespoke demonstrations of our clients intuitive software platform
• Design and document required system integrations
• Respond to customer RFPs
• Identify gaps between customer requirements and current product functionality, whilst working with customers to agree how these will be handled
• Work with the product team to understand the cost and timescale of system enhancements, before committing any change to the customer

• Ideally based in Austin, TX
• At least 2 years’ experience in a customer-facing technical role
• Clear and confident when communicating to stakeholders at all levels
• Experience in responding to technology RFPs
• Able to understand and capture business requirements
• Tenacity and the ability to solve problems
• A self-starter mindset; equally able to work independently and to collaborate as part of a team
• The ability to draw a system integration diagram
• Knowledge of software development processes
• Able to attend up to 1 month of training in the UK on joining and to travel within the US to customer workshops

• Remote, flexible working from home
• Join a collaborative, dynamic environment and work with cross-functional teams to deliver our clients vision and strategy
• Become part of the family, where ongoing personal development and continuous learning is highly valued and supported
• Join quarterly team get togethers in the US and Global team meet ups in the UK

Benefits include

• Competitive salary and performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching
• Professional development opportunities and training programs
• Vibrant company culture that promotes innovation and collaboration
• Opportunity for growth within a rapidly expanding company
• Incentive trips to Cambridge, England to visit the company HQ

If you are ready to make a difference and be part of a dynamic team, please submit your resume outlining your relevant experience and why you are the perfect fit for this role. We look forward to reviewing your application!

Note: This job description is intended to convey information essential to understanding the scope of the Technical Support Engineer position and the general nature and level of work performed. It is not intended to be an exhaustive list of qualifications, skills, duties, responsibilities, or working conditions associated with the role.

Storm Associates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.